Reference

How 4z4 Handles Your Personal Data

Q: How do I request a copy of the data 4z4 holds on me?

Send a request to support@4z4.asia from your registered email address. We will confirm receipt within 24 hours and deliver a structured data export to you within five working days of verifying your identity.

Q: What do I do if I believe my data has been mishandled?

Contact our privacy desk at support@4z4.asia with a description of your concern. We will investigate and respond within five working days. You also retain the right to raise a complaint with the relevant data protection authority under applicable Indian law.

At 4z4, we are clear about what data we collect from your account, why we collect it, and how long we keep it — no buried clauses.

Transparent Data UseIndia Account SecurityUPI & Paytm PrivacyRight to Access Your DataNo Third-Party Sale

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What This Policy Covers and Where It Applies

4z4 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This privacy policy governs how 4z4 processes personal data submitted through 4z4.asia. Access to our platform depends on local law and is available where local law permits. When you open an account, we collect your name, contact details, and payment identifiers — such as your UPI

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handle, Paytm-registered mobile number, or PhonePe account reference — solely to operate your account and process transactions. We do not sell, rent or trade this data to third parties for marketing. Data is stored on secured servers and access is restricted to personnel who need it
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to deliver account services. Retention periods vary by data category: transaction records are held in line with applicable financial regulations, while inactive account data is reviewed periodically for deletion. You may request a copy of your stored data or raise a correction at any time through
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our support channels.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you have a question about how your personal data is used, want to request a copy of what we hold, or need to raise a…

DATA HANDLING PRACTICES

Six Ways We Protect What You Share

Privacy at 4z4 is an operational discipline, not a checkbox. Every data practice listed here reflects how our systems and staff actually handle your account information day to day — from the…

Encrypted Data Storage

All personal data and payment identifiers — including your UPI handle and Paytm-linked mobile number — are stored using AES-256 encryption at rest. Access logs are audited regularly so we can detect any unauthorised attempt to reach your record.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to understand how pages perform. On your first visit, a consent banner lets you accept or decline non-essential cookies. You can change this choice at any time from the Privacy section of your account.

Account Security Controls

Two-factor authentication is available on every 4z4 account. We also send an automated alert to your registered email or phone number whenever a new device logs in, giving you immediate visibility of any access you did not initiate.

Data Retention Schedule

We retain transaction records for the period required under applicable financial regulations. Profile data for inactive accounts is reviewed every twelve months, and records no longer needed are deleted from our systems rather than archived indefinitely.

Your Right to Access and Correct

You can request a full export of the personal data we hold on your account at any time. If anything is inaccurate — a misspelled name or outdated mobile number linked to PhonePe — contact us and we will correct it within five working days.

No Data Sale to Third Parties

We do not sell, rent or exchange your personal data with advertisers or data brokers. Where we share data with service partners — such as payment processors handling your Paytm or PhonePe transaction — those partners are bound by strict data-processing agreements.

Common Questions About Your Privacy on 4z4

The answers below cover the data rights and privacy scenarios we hear about most from India account holders. If your question is not here, reach us via live chat or the email privacy desk and we will respond within five working days.

We collect your name, email address, mobile number and a payment identifier such as your UPI handle or Paytm-registered number. This is the minimum needed to verify your account and process deposits and withdrawals securely.

We do not sell or trade your data. We share it only with payment processors like those handling UPI, Paytm and PhonePe transactions, and only under a binding data-processing agreement that restricts how they may use it.

Send a request to [email protected] from your registered email address. We will confirm receipt within 24 hours and deliver a structured data export to you within five working days of verifying your identity.

Yes. You may request deletion of your account data at any time. We will remove personal information that we are not legally required to retain — some transaction records must be kept under financial regulations for a defined period before deletion.

We use essential cookies to maintain your login session and, with your consent, analytics cookies to measure page performance. You can withdraw consent for non-essential cookies at any time through the Privacy toggle in your account settings.

Payment reference identifiers are stored in encrypted form to reconcile your transactions. Full payment credentials are never stored on our servers — they are handled directly by the payment processor under their own security and compliance framework.

Contact our privacy desk at [email protected] with a description of your concern. We will investigate and respond within five working days. You also retain the right to raise a complaint with the relevant data protection authority under applicable Indian law.

How 4z4 Handles Your Personal Data

Reach Us About Your Data

Six Ways We Protect What You Share

Encrypted Data Storage

Cookie Transparency

Account Security Controls

Data Retention Schedule

Your Right to Access and Correct

No Data Sale to Third Parties

Common Questions About Your Privacy on 4z4

01 What personal data does 4z4 collect when I open an account?

02 Does 4z4 share my data with third parties?

03 How do I request a copy of the data 4z4 holds on me?

04 Can I ask 4z4 to delete my personal data?

05 How does 4z4 use cookies, and can I turn them off?

06 Is my UPI or PhonePe payment data stored on 4z4 servers?

07 What do I do if I believe my data has been mishandled?

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